For France, your orders are dispatched within 24/48 hours and delivered in less than a week. Outside this zone, delivery times may be extended.

Yes, absolutely. We deliver worldwide.

Yes, you can track your delivery directly from the "TRACK MY ORDER" tab. Or via the order tracking link, sent in the shipping e-mail. ps: The tracking button in the shipping confirmation email may take a few hours to be functional.

We're sorry to hear that. Simply send us an image of the damaged item in question to the following email address: [email protected] and we will send you a similar replacement item as quickly as possible.

Delivery is free for orders over €60. Below this amount, delivery costs €4.90.

Our serums are manufactured in ILE-DE-FRANCE and our head office is in PARIS.

We do our best to resolve any problems our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course make the payment, provided the claim is made within 14 days of the date of receipt of the product. For more information, please read more about our refund policy.